Why us

Why Joolca?Not convinced yet?

30-Day Trial

This is exactly what it sounds like: you can try our products in the field risk-free. Used or unused, any product returned to us within 30 days of purchase will result in a full refund for that item. You won’t even have to pay return postage; we will provide you with a shipping label.

So get creative and see how Joolca works for your particular purpose. And know that, for anything that you end up loving and keeping, there’s a two-year warranty.

Testimonials

Word spreads quickly about Joolca’s creature comforts – and about our quality. Tune into social media, and you’ll hear it everywhere: Joolca is easily Best in Class.

So so thrilled!! Massive power outage in the Dandenongs since the 9th, coming up to 3 days with no power which also...

Posted by Suzanne Everett on Tuesday, 11 October 2016

G'day Joolca, we went camping over the weekend and gave the HOTTAP a good work out. Great product you are selling and we...

Posted by Matt Bedford on Sunday, 16 October 2016

So, you know when you spend a big chunk of hard earnt cash on a luxury item and then you get it and start second...

Posted by Jill Hackett on Thursday, 20 October 2016

We recently purchased the Joolca Hottap Outing for camping. After returning from a camping trip where we used the unit...

Posted by Michelle Grendon on Saturday, 29 October 2016

Check out our social media profiles!

Support

Joolca's support team includes the engineers who invented your products in the first place. We know the products inside out, and we're passionate about ensuring that you get the most out of them. So please bring any questions or comments to us (we're always keen to hear any ideas for improvements, too).

A support portal with downloadable manuals, tips, videos and other bells and whistles is available for all of our products to make self-service as smooth as possible. And for those occasions where you need to contact us for any reason, we’re just a phone call away.

2-year Warranty

Two is a big number. At least when it stands for years of field use covered by a comprehensive parts and labour warranty (then it’s even classleading). All claims are handled in-house and shipping both ways is always covered by us.

2-year guarantee